LIFE SCIENCE
RELATIONSHIP MARKETING

We help you make sure your customers feel connected, long-term.

SUPPORT

  • When we come across a customer who couldn't reach you, we get them to the right place
  • If we find a customer who hasn't heard from you in a while, we make sure they know they matter
  • If we come across a customer who doesn't like a product or is upset, we take very careful notes and get that information to you quickly

CONCIERGE

  • Whenever we touch on a lead or customer, we let them know they can always contact us if they need anything
  • And we mean it - with our forever contact service, we are equipped to handle a random incoming call from that contact and get it to you in an expedient fashion

80% of companies think they deliver great customer service...

...only 8% of people believe these same companies actually do.

-Lee Resources

You have a 60-70% chance of selling to an existing customer.

-Marketing Metrics

Loyal customers are worth up to 10X as much as their 1st purchase.

-White House Office of 
Consumer Affairs
We help build brand loyalty.